Personalized items are final sale-no returns. 

SHIPPING: once it is shipped it is out of my hands. I will send tracking information through email. If you do not receive something or something arrives damaged, I will be just as upset as you and encourage you to file a claim with the shipping service. (Will say which shipping service is used in the email with tracking). Please message me if you have trouble and I will do what I can to help. 

Painted shoes: colors vary from screen to actual product. Colors vary depending on the base color of the shoe. If you ever have any complaints please email me. I’d love to work something out and leave you as a happy customer rather than getting a bad review ❤️ 
The shoes will be shipped by Paige Rain Footwear and NOT through Macky Cross. 

Hand painted items are just that-hand painted! No two items can look identical. Each one will be unique and beautiful in its own way. These are not perfect prints. Thank you ❤️

Order cancellations are allowed up to 24 hours after purchase.